Improving Communication in Organisations

What the programme covers:

Learn the six active listening skills and take a listening quiz to enhance your abilities.

Establish a group agreement for smooth interactions during sessions.

Discover the twelve bad habits of listening that cause confusion.

Identify and overcome challenges and barriers to communication.

Explore the four communication styles: passive, passive-aggressive, aggressive, and assertive.

Assess your assertiveness level with our quiz and analyse communication styles through real-time scenarios.

Conduct a SWOT analysis to understand your strengths, weaknesses, opportunities, and threats.

Present yourself confidently, highlighting your key strengths and overcoming obstacles.

Recognise and address personal barriers to change.